Am I able to make a workspace show a different landing page based on user roles?
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
01-22-2024 11:12 AM
I have 3 user types, incident management, problem management, change management. I currently use the Service Operations Workspace and wanted to make the landing page show info related to the type of user. Right now it shows incidents info to all users, I would like it to show open problems to problem management, and open changes to change management. Is this possible? If so how do I do this? I am relatively new to Workspace
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
01-22-2024 02:59 PM
So I have 1 variant for now for change.
They are all using the SO Workspace by default, what I would like them to see however is the problem, the OOTB shows incidents, a change user doesnt need to see this and I would rather their overview show change information instead, same for Problem Management users when they log in *they will see Problems
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
01-16-2025 12:19 AM
Hi,
I have similar requirement as Incident team should see Donuts which are relevant to them and same for Problem and change . Were you able to do this ? If Yes, can you please reply.
