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Am I able to make a workspace show a different landing page based on user roles?

F3nix
Tera Contributor

I have 3 user types, incident management, problem management, change management.  I currently use the Service Operations Workspace and wanted to make the landing page show info related to the type of user.  Right now it shows incidents info to all users, I would like it to show open problems to problem management, and open changes to change management.  Is this possible?  If so how do I do this?  I am relatively new to Workspace

 

7 REPLIES 7

So I have 1 variant for now for change. 

They are all using the SO Workspace by default, what I would like them to see however is the problem, the OOTB shows incidents, a change user doesnt need to see this and I would rather their overview show change information instead, same for Problem Management users when they log in *they will see Problems

 

 

Hi,

 

I have similar requirement as Incident team should see Donuts which are relevant to them and same for Problem and change . Were you able to do this ? If Yes, can you please reply.

 

User272410
Tera Contributor

Hello, I strongly recommend the Service Operations Workspace boot camp on the Now Learning site. It was really helpful for planning and deploying SOW for our enterprise.