Application menus for 'Agile Development 2.0' is not visible.

[Murthy JN1]

Hi Experts,

     I have installed and activated 'Agile Development 2.0' plugin in my PDI. But, it is not reflected in the Application Menus.

I have refreshed the browser,switched to another browser and even refreshed the instance from developer.servicenow.com. Finally, checked if there is/are any module/s overriding (overrides=Agile Development filter) in Application Menus, but there aren't any. I have checked if I am in global domain or not, but, this is not the issue too.

I am attaching the screen shots for the same. Please suggest further troubleshooting steps if there are any.

[AzarS]

no dude once you installed it you have to define its category field to display in application menu

 system definition > search/filter the label with *agile > open the record > change the category to custom application

[PravinG]

This resolved my issue, thanks.

[Meryem Kaibous]

Hello,

I did a workaround to resolve the issue as nothing has worked for me.

Install the following xml, I exported it from my other instance

if you have any error message while importing, just check your current scope, you should be under global scope

Just verify that your record has been imported in the application menu table, pain attention that the snc_internal role has not been added to the authorized roles, if it's the case remove it

if after importing it's still not visible, just deactivate and reactivate the imported record.

I hope this will help.