Approval date
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
02-23-2023 10:26 PM
is it possible to get the approval date when a record in sysapproval_approver table got approved
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
02-23-2023 10:29 PM
did you check any OOB filed is present on that table?
I doubt there is none.
If the approval is from workflow somehow you can determine based on querying the workflow activities etc and workflow version
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
03-02-2023 05:39 AM
Hi Ankur,
I didnt see any field OOB.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
03-02-2023 06:39 AM
then it's not possible to track unless you create a custom date/time field on approval table
this field can then be populated using before update BR with current date/time when the state changes to approved
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
03-02-2023 06:40 AM
Hi @JPSS ,
I have already answered this on your duplicate question :https://www.servicenow.com/community/incident-management-forum/is-there-any-oobt-field-to-capture-ap...