Approval Group field value becomes null after approved.

[samadam]

I have a group approval on the change request and approvers are added (sysapproval_approver), as soon as one of the approvers approve the group field on the list view becomes null. Is this by design? The last approval record retains the value.

[Sumanth16]

Hi @samadam ,

Please check the workflow (or) business rule that setting the approvals for change request.

Please refer to below thread:

https://www.servicenow.com/community/developer-forum/approval-user-field-is-blank-in-group-approval-...

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Thanks & Regards,

Sumanth Meda