Hi Team,
I have written one "Approval Group" activity in Service Now to trigger the approval group "ISRC" through advanced script which is working fine.
The problem is now after the approval group is triggered and approved, the Approval User field remains blank in Group Approval Related List in Service Now. I want the user approved to be populated under the Approval User field for the ISRC group. Please help with your advise. The screenshot is given below.
Something like this seems to do the trick:
click advanced and add a script like this:
(function executeRule(current, previous /*null when async*/) {
var ga = new GlideRecord('sysapproval_group');
ga.get(current.group);
ga.approval_user = current.approver;
ga.update();
})(current, previous);Hope this helps!
If this was helpful or correct, please be kind and click appropriately!
Michael Jones - Proud member of the CloudPires Team!
Something like this seems to do the trick:
click advanced and add a script like this:
(function executeRule(current, previous /*null when async*/) {
var ga = new GlideRecord('sysapproval_group');
ga.get(current.group);
ga.approval_user = current.approver;
ga.update();
})(current, previous);Hope this helps!
If this was helpful or correct, please be kind and click appropriately!
Michael Jones - Proud member of the CloudPires Team!
