Create action not avalable
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03-06-2024 02:08 PM - edited 03-06-2024 07:17 PM
Hi All,
ITIL users are not getting Create action in outages list view for table cmdb_ci_outage.
I have checked the create ACL for table cmdb_ci_outage and it shows for ITIL Role.
But it's not displayed for ITL users.
I have chacked the list control for the list also.
Can you please give me pointers what other details need to be checked for this issue.
Thank you,
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03-06-2024 04:01 PM
Hi @sagar_basu,
Are you talking about the 'New' button?
And are you saying it's showing for the Admin but not for the ITIL user?
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03-06-2024 06:08 PM
Yes, exactly. You are right. Please help.
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03-06-2024 06:48 PM
I know you have already confirmed it but can you share a screenshot of the list control and 'Create' ACLs on that table?
