Approval records for group approval

Madhura Ambede
Tera Contributor

‎03-25-2024 10:59 AM - edited ‎03-25-2024 10:36 PM

In a change approval policy, when group approval trigger and if anyone of that group member approve the request, other approvals should be changed from "requested to No longer required". But state is not changing for rest of the group members. we checked all related workflow and this is working fine.

Please assist.

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Dr Atul G- LNG
Tera Patron
Tera Patron

‎03-25-2024 11:02 AM

https://www.servicenow.com/community/developer-forum/approval-state-changed-to-quot-no-longer-requir...

 

 

 

https://www.servicenow.com/community/itsm-forum/make-state-requested-to-no-longer-required-and-no-lo...

 

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