Hello
Experiencing a sudden issue in our Test system where when an article is published and navigated to via the Knowledge Portal (kb) and then clicking on a Knowledge Base, the article appears in duplicate.
The 'frame' around the article ends and then a new frame starts.
I've redacted the info from the image below but as you can see, it has the Copy Permalink at the bottom and then immediately starts again. This is also happening for me when I use the Permalink option to navigate to it. I've not noticed this previously. What might be causing this? Thanks.
@CaitlynD same KB number and what about versions? Perhaps the query is based on number - which is the same but it has different versions...
Unfortunately your screenshot is not visible due to the Community moderation (not your fault) so nobody can see it 😞
If you copy/pasted, please attach it using the clip icon. If you used the clip icon please try to copy/paste it.. it will get us better understanding for the issue (or send it to private message if you want to)
