Assess Risk in SOW change form

labandar
Tera Contributor

‎12-24-2024 01:42 AM - edited ‎12-24-2024 01:46 AM

Hello Fellow Devs,

I want to understand where the Assess Risk button is configured which is on Change form in the Service Operations Workspace - Overview tab. Can you please help me of where I can find it. I have already checked in UI Actions, UI Pages, UI Macros, UI Builder but I couldn't find it anywhere.

 

labandar_0-1735033192555.png

 

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11 REPLIES 11

Omkar Mone
Mega Sage

‎12-25-2024 11:12 PM

You might be able to find this in the UX Actions associated with SOW Workspace -

From your record click on the configure page as shown below and see if it helps

 

OmkarMone_0-1735197103991.png

 

 sys_ux_action_config.do%3Fsys_id%3Df03cde97534130108b91ddeeff7b12f5

Cory CJ Wesley
Kilo Sage
Kilo Sage

‎03-23-2025 10:37 PM

Check this out. It might help. If you want to change the name of the button, it's line 107. Took some hunting to find that. https://<instance>.service-now.com/nav_to.do?uri=sys_script_include.do?sys_id=02e123a553615110532cddeeff7b129e 

If you do want to make modifications though, you need to do them in the extended script include here: https://<instance>.service-now.com/nav_to.do?uri=sys_script_include.do?sys_id=2b1267a553615110532cddeeff7b122a