Need to check whether this can be done without modifying the sys property and set the non-stack
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5 hours ago
The layout and positioning of the Work Notes section on the Incident form changes dynamically when the Category or Subcategory fields are updated. The Work Notes section should maintain a consistent layout and position regardless of changes made to Category or Subcategory values.
Steps to Reproduce:
- Open an Incident record.
- Observe the layout and position of the Work Notes section.
- Change the Category and/or Subcategory values.
- Observe the Work Notes section after the form refreshes.
Actual Result:
- The layout of the Work Notes section changes when Category or Subcategory values are updated.
- Users experience inconsistent form behavior and positioning of the Work Notes section.
Expected Result:
The Work Notes section layout should remain consistent at all times.Changing Category or Subcategory should not alter the placement, visibility, or structure of the Work Notes section.
- whether this can be done without modifying the sys property and set the non stack view as default
1 REPLY 1
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4 hours ago
How are your user preferences set?
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