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Asset Install Date and Assigned date on hardware

kaylonjohnson
Giga Contributor

‎01-31-2023 09:22 AM

I have a question on HAM and asset install dates.  What is the guidance or best practice on using install dates.  From my understanding, the install date is the initial installation date when a device is issued.  When a device is returned and redeploy, does that date change?

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Bobbi Walsh
Tera Expert

‎03-09-2023 02:18 PM

The asset is only installed once and therefore the date should not change. What should change is the Assigned date field whenever the asset is 'assigned to' someone.