Assigned to field is not showing the members of assignment group when selected?
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01-26-2021 01:05 AM
Assigned to field is not showing the members of assignment group when selected
i Have added the reference qualifer.
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Change Management
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01-26-2021 01:39 AM
same problem

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01-26-2021 01:43 AM
Just confirming, do you have active users in your group ?
have you checked any "Dictionary Override" reference qualifier applied on your table ?
you are validating on "change_request" form ? if yes please check any dictionary override applied on your table ?
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01-26-2021 01:55 AM
yes ...
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01-26-2021 02:11 AM
Hi Gal,
I had this issue a few months back, it might not be the same root cause but worth a check. I'd added a new reference field onto the user form which was looking up the sys_group table, the idea being that we were trying to track service accounts and wanted to add an 'owning' team and/or user to show who was responsible for the service account during audits, etc. After doing that the lookup on the assigned user started to fail and wouldn't show on any of the task forms.
After a bit of digging I found that adding a reference field to groups on the user form confuses the poor instance as it doesn't know what group lookup it's supposed to be using and as such the function just stops. It might not be the root cause but worth a check maybe? Hope that helps. 🙂
Cheers!
Gabe