Reporting on Flow designer
Hi ExpertsI have requirement where I need to create a report which needs to pull the Catalog Item names which are creating tasks through Flow designer.Kindly help me on achieving this.Thanks!
Forum Posts
Resolved! How to stop workflow from executing automatically if there is a error at particular stage ?
I have designed custom workflow that send GET request to Jenkins at multiple stage. how can i stop the execution of rest workflow if there is error at previous stage. #workflow #flow
How to add attachments in to case form after creating a case from record producer ?
In my record producer i created one attachment variable and map this variable to case table.case form - but after create case from this record producer if i attached some files into that attachment variable it didn't attach or show in case from. wha...
Debug log entry
Hi All; The system log keeps on creating entries for some transactions, but I cannot find the entry's source to disable. As per the context map, it is showing a scheduled job that I already disabled but still the same issue. Can anyone please help wi...
Is it possible to view the tree structure of a CI in change or incident form?
Every CI has a lot of impacted services linked to it. How can we see all these in a tree structure in change or incident form?
Resolved! Agent Workspace Landing Pages Accessible to Role or Group
I would like to configure my Agent Workspace Landing pages to be accessible based on either group or role. For example, I have a landing page titled "Report Overview" and only want a specific set of users (either by group or by role) to see this land...
How to capture notification in work notes
How to capture notification in work notes.I have requirement When notification send it should capture to work notes.Could you please help me to achieve this
Trigger a business rule using a scheduled job
Hi guys, Would like to as your help on how do I trigger a business rule using a scheduled job? or is there any other way to do this? I just wanted to remove the inactive users from their group. Currently, this business rule is working whenever a use...
Error "move function declaration to function body root" in client script.
I have an onchange client script where i have a function that gets the error "Move function declaration to function body root."Getting an error in the client script for the function " SvcCatalogGetDateDiffParse"Can you please check the client script ...
How to get the list of applications a server is related to in the catalog
Hi All, I have a requirement to fetch the list of all applications a server is related to in the catalog. the relationship is captured in cmdb_rel_CI table with type Depends on :: Used by. I tried to create a list collector variable that is read only...
How to set time zone to a date/time field in change form?
My requirement is to change the time zone of fields on change form (planned start date & planned enddate) based on the time zone selected. How can I achieve this? I have tried this, but I don't think there is any method client side which sets the tim...
Best Practices with Glide System
What is Glide System? Glide System API running from server sideThis API will provides different methods to get information about the system, the current Logged in user, etc. The Glide System global object is gsMany of the Glide System methods facilit...
Resolved! How do i deactivate Module under a application ?
Team , We have a modules under Policy breaches , now we don't want Remediation action module to be shown under policy breaches , what would be approach do i need to follow to remediation action module to get rid off from here ?Much appreciated your h...
Resolved! how to create a macro variable as is its not available on catalog item variables
I would like create a macro variable but this option is not available
Resolved! Incident automatic Change State to On Hold whenever agent reply
Hi Guys, Am new in ServiceNow Implementation. I realize that whenever argent added the additional comments, the state need to be manually change to On Hold ,On hold reason: awaiting caller. I have created a business rule as below: When additional co...
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