ATF, Not able to submit the Record Producer

[Sreedhar3]

Hello Everyone,

I am facing an issue while writing a test case using ATF module on Service catalog(Record Producer).

I wrote a test case on record producer with 3 test steps

1) Open the record producer

2) Set Variable values

3) Close the record Producer. Here I am getting the error when I tried to run the test case and it is getting failure. As I am new to ATF module not able to find the issue.

Could please someone let me know if the same issue occurs to you.

Thanks in Advance

Sreedhar

[Ankur Bawiskar]

Hi Sreedhar,

Any update on this issue?

Did you get the resolution for this?

Regards

Ankur

[Brian Bouchard]

Also just found this KB article which sounds like a similar issue based on your screen shots:

https://hi.service-now.com/kb_view.do?sysparm_article=KB0656139

[Shaqeel]

Hi @Sreedhar3 

I found 2 KB article, this could help:

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0831472

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0656139

Regards

Shaqeel