ATF on Scripted Select Box

Bastiaan de Zw1
Tera Guru

On the Service Portal I have a form with an select box. This select box is populated via a client script - script include - rest message.

 

When creating an ATF for this I can't select these options retrieved via REST message when opening the form. Is there a way populate this field via ATF?

 

 

1 REPLY 1

Ankur Bawiskar
Tera Patron
Tera Patron

Hi,

you can use Custom Step and bring the choices from 3rd party API and then store and use it in the next step

Custom step will have 1 output variable i.e. string and it will have 1 choice value out of the many choices you receive

sharing link for you to get started

How do I get case number from record in ATF?

Regards
Ankur

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader