ATF - Order Item in SP is not submitting

BeateN
Giga Guru

Hello,

I'm quite new to ATF and I have an issue with submitting an Order Item in SP. 


To show you the problem, I simplified my test case. It contains 3 steps:

  1. Impersonate user (I know, I'm not supposed to do that - usually I create the test users)
  2. Open a catalog item in Service Portal
  3. Order a catalog Item 

BeateN_0-1729067497841.png

 

Doing those steps with the impersonated user manually works just fine:

BeateN_1-1729067649904.png

But when running the steps in ATF, the order item is not submitting. It is stuck on the modal. 
I tried to add some timeout in the step - but the modal stays even for the 10 minutes debug pause. 

In parallel I checked if the request was created anyway - but no luck. 

BeateN_2-1729067850273.png

 

What is interesting: the log says it was successfully created:

BeateN_3-1729067866306.png

 

Any idea why this is happening and how I can solve it?

Thanks in advance,

Beate

 

1 ACCEPTED SOLUTION

BeateN
Giga Guru

Solution found: The request is acutally submitted, it just seems to be stuck.

View solution in original post

1 REPLY 1

BeateN
Giga Guru

Solution found: The request is acutally submitted, it just seems to be stuck.