Unable find the filed 'Drilldown View" In report.I need open in case view automatically.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
10-16-2024 11:47 PM
Hi Team,
I have one requirement. I have created one report in case table. I created report in list type . When clik in one record it was open in default view . I need open in case view automatically instead of default view.
I tried add drilldown view in report unable find it the filed.
Please guide me on this issue. How can i achieve the view automatically open in case for every one from report.
For reference I have attached screenshot.
Thank you in advance
Sivananda Reddy
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
10-16-2024 11:56 PM
HI @Siva82
DrillDown View Icon is visible on Top Right of report form
Note: The following report types do not support the drilldown feature: list, histogram, calendar, control, box, and trendbox.
Mark it helpful if this helps you to understand. Accept solution if this give you the answer you're looking for
Kind Regards,
Rohila V
2022-25 ServiceNow Community MVP
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
10-17-2024 12:19 AM
Thank you for quick response. I need open the records in case view for every users. I can't archive this from drilldown view.
Thank you
Siva
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
10-17-2024 02:18 AM
Hi Siva, It's only applicable for specific type of reports
Mark it helpful if this helps you to understand. Accept solution if this give you the answer you're looking for
Kind Regards,
Rohila V
2022-25 ServiceNow Community MVP
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
10-17-2024 02:46 AM
Ya, Got it. But there any way to apply for view for list type reports
Thank you
Sivananda Reddy