Attachment box in catalog item - that

Siris
Tera Contributor

‎03-17-2026 03:28 AM

I want to create a catalog variable type Attachment, and it should look like the screeshot, is it possible in Servicenow catalog items - record producer

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Siris
Tera Contributor

‎03-17-2026 08:34 AM

@Tanushree Maiti  Hi

Thanks for the response, thats helpful.  Does this also works for ESC, and if the widget is OOB, I am not able to find such variable set available :  catalog_attachment in the list to select.  Do you have any Idea??

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Ankur Bawiskar
Tera Patron

‎03-17-2026 08:39 AM

@Siris 

not possible to use this with any OOTB variable type

You can try using variable of type Custom and add widget to it which has this feature

But I will recommend using OOTB variable type only and not do any customization.

check this link if you still want to implement this

Drag & Drop Attachments for Service Portal - FREE Widget  -> this is custom widget and probably should work with any catalog item in ESC or SP portal

💡 If my response helped, please mark it as correct ✅ and close the thread 🔒— this helps future readers find the solution faster! 🙏

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Siris
Tera Contributor

‎03-17-2026 08:58 AM

@Ankur Bawiskar Hi, I dont want to do any customization.  According to ServiceNow documentation, Attaching files to records from portal pages • Zurich ServiceNow AI Platform user interface • Docs |..., it is possible, but just help me how to implement it

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