nathanfirth
Tera Guru

I've had a lot of requests regarding how to best handle attachments on catalog items and record producers in Service Portal. Previously, I had created a widget that allowed developers to make attachments required on a catalog form, but since ServiceNow also added that capability in Madrid I thought it was time for an update. This new release also adds many new features, including Drag & Drop support, all without touching the OOB widgets.

I've made the Update Set available on Share as well as on ServicePortal.io

Download

https://developer.servicenow.com/app.do#!/share/contents/8310161_drag_drop_attachments_for_service_p...

Preview

Overview

Displays an inline attachment section with support for drag-n-drop uploads on any catalog item or record producer within Service Portal

Features

  • No changes to out-of-box widgets
  • Supports drag-n-drop
  • Supports multiple attachments at once
  • Attachments can be required via Portal Options
  • Attachments can be disabled via Portal Options
  • When enabled, replaces the OOB attachment feature

Compatibility

  • Limited to Service Portal, will not work in CMS
  • Does not support order guides
  • Only supports “widget-sc-cat-item-v2” widget

Installation

  1. Install the update set
  2. Navigate to a catalog item or record producer and add Catalog Attachments to the Variable Sets related list.

Configuration

All configuration is done via the Portal Settings tab on the catalog item form.

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