Attachment paper clip icon is not visible as expected on Portal

Ridhima_1
Tera Contributor

Hi 

Greetings!
We have a customized portal and when I go to Service portal and open my requests tab. In the already raised request form the attachment paper clip icon is not visible on portal, please help with this fix.

Ridhima_1_0-1714146118520.png


Thanks

1 ACCEPTED SOLUTION

Community Alums
Not applicable

Hi @Ridhima_1 .

Can you please try this code in your HTML 


<sp-attachment-button > </sp-attachment-button >

 

Result

SarthakKashya2_0-1714216795793.png

 

Please mark my answer correct and helpful if this works for you

 

Thanks and Regards 

Sarthak

 

View solution in original post

3 REPLIES 3

Sujatha V M
Kilo Patron
Kilo Patron

@Ridhima_1 Share the widget code that your using for this attachments. 

 

Please mark this as helpful and accept it as a solution if this resolves your query.

Thanks,

Sujatha V.M.

Please mark this as helpful and accept it as a solution if this resolves your query.
Sujatha V.M.

Community Alums
Not applicable

Hi @Ridhima_1 .

Can you please try this code in your HTML 


<sp-attachment-button > </sp-attachment-button >

 

Result

SarthakKashya2_0-1714216795793.png

 

Please mark my answer correct and helpful if this works for you

 

Thanks and Regards 

Sarthak

 

Ridhima_1
Tera Contributor

Thanks Sarthak, this worked fine for me.