Attestation Status showing as a line item in “Audit History (sys_history_line)“ of every CI

vamshi2
Tera Contributor

yesterday

Please help me to understand Attestation Status showing as a line item in “Audit History (sys_history_line)“ of every CI ( Showing as Not yet reviewed)

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lpruit2
Kilo Sage

yesterday

Greetings,

 

Can you elaborate further on your question? At a high level, this field should be speaking to ServiceNow's CI Attestation functionality. If you navigate to the CMDB Workspace and have the necessary Role, you can create an Attestation Data Management policy. These Data Management policies generate CMDBTASK records for CI records. Once these CMDBTASK records are assigned, the assigned individual will "attest" to whether the CI record actually exists / still needed or not. If the CI is "Attested" the Attestation status is updated to "Attested". If the CI is "Rejected", the Attestation status is updated to "Rejected". I believe the default value is Not Yet Reviewed. I'll include some helpful links to ServiceNow documentation. I hope this information helps but please let me know if you have any additional questions. 

Application service form

CIs attestation




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Connectmustaq
Mega Guru

8 hours ago

Hi @vamshi2 ,

 

The Attestation Status showing as "Not yet reviewed" in the “Audit History (sys_history_line)” for every Configuration Item (CI) indicates that the attestation task for that CI has been created but not yet acted on by a responsible reviewer or owner. This status is part of ServiceNow CMDB’s attestation process, which helps validate that a CI exists and its data is accurate.​

What Does "Not Yet Reviewed" Mean?

  • When CMDB Data Manager creates attestation tasks, it assigns CIs to users or groups for verification (attestation).​

  • All CIs initially appear with the status Not yet reviewed, meaning no one has confirmed (attested), rejected, or excluded them yet.​

  • As users process attestation tasks, the status changes to:

    • Attested (confirmed)

    • Rejected (cannot confirm existence/accuracy)

    • Excluded (removed from attestation scope).​

  • These transitions are recorded in the CMDB activity stream and the sys_history_line audit table for traceability. The line item helps you audit when and by whom each CI was reviewed, improving CMDB accountability.​

Why Is It in sys_history_line?

  • The sys_history_line table shows when key CI fields change, including the Attestation Status field.​

  • This helps you track governance and compliance, as you can see whether each CI was properly reviewed or remains pending.​

Actions to Take

  • CIs with "Not yet reviewed" require user action in CMDB Workspace (My Work > Attestation Tasks).​

  • Attest, reject, or exclude the CI based on its validity. The status will update and future history lines will show these changes for full audit tracking.

  • Periodic checks and completion of attestation tasks help maintain CMDB data quality.​

In summary:
"Not yet reviewed" in Audit History means the CI is awaiting attestation by someone responsible, and serves as an audit record for CMDB governance.

 

You may find below thread helpful:


If it is helpful, please hit the thumbs button please mark the answer as correct based on the impact!!

 

Kind Regards,

Shaik Mohammed Mustaq

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