Attestation Status showing as a line item in “Audit History (sys_history_line)“ of every CI

vamshi2 · 4 weeks ago

Please help me to understand Attestation Status showing as a line item in “Audit History (sys_history_line)“ of every CI ( Showing as Not yet reviewed)

lpruit2 · 4 weeks ago

Greetings,

Can you elaborate further on your question? At a high level, this field should be speaking to ServiceNow's CI Attestation functionality. If you navigate to the CMDB Workspace and have the necessary Role, you can create an Attestation Data Management policy. These Data Management policies generate CMDBTASK records for CI records. Once these CMDBTASK records are assigned, the assigned individual will "attest" to whether the CI record actually exists / still needed or not. If the CI is "Attested" the Attestation status is updated to "Attested". If the CI is "Rejected", the Attestation status is updated to "Rejected". I believe the default value is Not Yet Reviewed. I'll include some helpful links to ServiceNow documentation. I hope this information helps but please let me know if you have any additional questions.

Application service form

CIs attestation

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vamshi2 · 3 weeks ago

Hi @lpruit2 Thanks for response

could you please provide table name of CMDBTASK and also

cmdb_data_management_task

i have verified above mentioned table but table is empty but still i can see Attestation status on each CI

so please could you explain briefly or could you please how can we replicate in PDI this will helpful much

thanks