Audit trail on group membership change

VL10
Tera Expert

Hi,


I know how to do a History / List on a record, but was wondering where/how to view who or what changed (added) a user to a group.   Do I do this on the user record or the group record?

I remember being able to tell when someone was removed by looking somewhere else (like deleted records) but what about for addition?


Many thanks in advance.

4 REPLIES 4

swathisarang98
Giga Sage
Giga Sage

Hi @VL10 ,

 

You can add Activity to Groups as shown below it captures all the changes done in Group,

Right click on form ->Configure -> Form Design make the changes and save it

swathisarang98_0-1715806039892.png

Result:

swathisarang98_1-1715806127484.png

 

Please mark this comment as Correct Answer/Helpful if it helped you.

Regards,

Swathi Sarang

 

 

VL10
Tera Expert

Thank you.   I did that but it says "Activities: 0", does it take some time to populate?

@VL10 ,

 

if its not reflecting Click on filter activity and check the configure available field and make sure it has all the fields then it will reflect in the activities,

 

Please mark this comment as Correct Answer/Helpful if it helped you.

Regards,

Swathi Sarang

jlaue
Kilo Sage

Hello - I believe you will need to enable auditing on the table:  sys_user_grmember   

 

To enable auditing on a table you can follow this documentation:

https://www.servicenow.com/docs/bundle/xanadu-platform-security/page/administer/security/task/t_Enab...

 

Hope that helps!

Thanks!