Author not able to edit knowledge article in draft state
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ā03-23-2022 03:35 AM
Hi,
Author is unable to edit a knowledge article with the state Draft. All fields are readonly for that particular author.
This is happening for a single knowledge article and other authors are able to edit their respective knowledge articles (KB0010234). I have compared the roles and looks same like other authors.
Can you please guide me if I am missing anything to compare?
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ā03-18-2024 05:27 AM
If they want to manage an article lifecycle then you can give them the knowledge_ manager role. Check your workflows as there may be specific roles required by them but if they are not in use then this role should suffice