Author not able to edit knowledge article in draft state

Priyanka145
Tera Contributor

Hi,

Author is unable to edit a knowledge article with the state Draft. All fields are readonly for that particular author.

This is happening for  a single knowledge article and other authors are able to edit their respective knowledge articles (KB0010234). I have compared the roles and looks same like other authors.

Can you please guide me if I am missing anything to compare?

5 REPLIES 5

If they want to manage an article lifecycle then you can give them the knowledge_ manager role. Check your workflows as there may be specific roles required by them but if they are not in use then this role should suffice