Hello everyone,
So I need to auto fill User information based on the current logged in User. I did search the community and found loads of suggestions but mostly
when a user is selected and the related other fields are populated.
I tried to set the following values to Default for the variables but most did not work
- Requested For : javascript:gs.getUserName(); Worked fine.
- Phone Number : javascript:gs.getMobileNumber();
- Company : javascript:gs.getUser().getCompanyID();
- Location : javascript:gs.getUser().getLocation(); Returns a value but per the user record of the current logged in user, the value returned is Country not Location.
- Department :
- Division :
- BU:
- CU:
- Cost Center :
Additionally, I did try to create a catalog client script on load and fetch the object of the user record, but it doesn't work too.
Thank you ,
Tiyasa
Hi,
For Auto population of the above defined Variables you can write an Script Include and call the same Script Include in an OnLoad Catalog Client Script as mentioned below:
Script Include:
var requestor_details = Class.create();
requestor_details.prototype = Object.extendsObject(AbstractAjaxProcessor, {
requestor_info: function() {
var result = this.newItem("result");
var logged_user = gs.getUserID();
var user_detail = new GlideRecord('sys_user');
user_detail.addQuery('sys_id',logged_user);
user_detail.query();
while(user_detail.next())
{
result.setAttribute("user",user_detail.sys_id);
result.setAttribute("phone", user_detail.phone);
result.setAttribute("email",user_detail.email);
result.setAttribute("location",user_detail.location);
}
},
type: 'requestor_details'
});
2) Then you can write an On Load Catalog Client Script wither on your Catalog Item or on the Variable Set to have the variables populated as shown below:
Script:
function onLoad()
{
var ga = new GlideAjax("requestor_details");
ga.addParam("sysparm_name","requestor_info");
ga.getXML(ajaxResponse);
function ajaxResponse(serverResponse) {
var result = serverResponse.responseXML.getElementsByTagName("result");
var phone = result[0].getAttribute("phone");
var user = result[0].getAttribute("user");
var email = result[0].getAttribute("email");
var loc = result[0].getAttribute("location");
g_form.setValue('requestor_phone',phone);
g_form.setValue('requestor_name',user);
g_form.setValue('Location_user',loc);
}
}
Replace your Variable Name appropriately in the Set Value Conditions say for example in place of the variable "Location_user" with your Location Variable.
In a Similar Way you can try for other Variables also.
Hope this helps.Mark the answer as correct/helpful based on impact.
Regards,
Shloke
Hello Chuck,
I have a requirement where i need to show on a catalog item, the information of a Requestor. Suppose i am requesting an item then on "requested by" field it should show my name and off course the details of mine will be shown on a reference. But the problem i have is, once i checkout my request and a RITM is created and then if i impersonate as another user and check the RITM, the requested by is showing up the impersonated user name. Which should not be. Is there anyway to setup as i want from OOB? Or how to achieve this?
