Please introduce a refresh and auto refresh functionality for the list, or advise on how to work with this in the best way.
n remedy we have the option to put a refresh on the list over our cases, which means that we will see when we get a new case, and who is working on it once someone have assigned himself to it without having to refresh the list In SNOW there isn't any automatic refresh on the list, as I have found. So in order to know if there's any new case we need to sit and do a manual refresh of the list. This is not acceptable since we are being measured over response time. Please introduce a refresh functionality for the list, or advise on how to work with this in the best way.
