Automatic Incident creation

[_bhishek]

Hi All,

I have one scheduled data import (JDBC) which runs twice a week. I want ,There should be incident created when import job fails with error or there is no data to import.In incident description ,we need to provide details like import set number .

Thanks

[Dr Atul G- LNG]

Hi @_bhishek 

You can use flow designer for this. 

https://www.servicenow.com/community/developer-forum/how-to-create-an-incident-if-the-import-set-sta...

Might be helpful.

[_bhishek]

Hello Atul,

Thanks for response .How can i do this .Can we use transform map script for this ?

Thanks & regards,

Abhishek

[_bhishek]

Hello Atul,

Did you get chance to look into it.

Thanks & regards,

Abhishek

[Mark Roethof]

Hi there,

Have you considered creating a zero code Flow for this? Few minutes work.