How to add pending retirement/retired knowledge articles in global search by short description

[Priyanka77]

Hello
Can we show pending knowledge articles in global search through short description as it is working for published knowledge articles. And it should be visible for ITIL users as well.

Can someone share suggestions here!

Thanks in advance
Priyanka

[Mark Manders]

You shouldn't want that. Use the process: if the articles still contain valid info, extend them longer or use the possibilities of reviewing in time. 

If you can't, you will need to adjust the ACL's.

[Priyanka77]

Thanks for the reply @Mark Manders 
But published articles we can see with short description in global search but for pending retirement its working with article number and not short description.