Automatically consuming a consumable via Request
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‎02-15-2017 11:50 PM
I would like a consumable item be consumed and assigned automatically to the user when the hardware request (RITM) has been fulfilled and closed. Also I would like to reference that RITM record to that consumed record. Is there something built in OOB that I can configure to make this happen or does this require a bit of coding and customization on the catalog item?
Right now, we would have to manually consume the item once the RITM has been fulfilled and closed.
Thanks in advanced!
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Enterprise Asset Management
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‎01-07-2018 09:16 AM
This worked for me, too - go ahead and mark it correct so it shows at the top for future searchers! Thank you!
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‎08-08-2018 03:25 PM
Hey Teri, what does the "ITAM_STD_Access_inventory_record" represent? I'm a little lost. I'm just getting started with ServiceNow.
Thanks.
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‎08-08-2018 03:26 PM
Hi Teri,
Can you help me?
