Hi All, We have to share oauth 2.O info to clients to integrate with servicenow along with client and client secret they were also asking for username and password, but when I try to create new it auto generates client id and client secret, but here...
Can someone please explain me this.
Hi All, I have created a Database view to get the data from two tables and created a report(pivot table). Added that report to the dashboard and in dashboard I used interactive filter to filter the data based on County. When there is no country is se...
We have holiday schedules and trying to book the appointment from Catalog item. I would like to display message if user is selecting start or end date between or on the holiday dates. When i try to get the date values and I'm getting it in below form...
I want the retirement of a Standard Change Template to be approved by the Assignment Group Manager, but when I submit a retirement request, it is already passed the Assignment Group Manager Approval stage. What am I missing here?
Hello, When a fulfiller clicks a ui action that "updates" an inc or ritm record they are sometimes redirected to the Welcome.do page. This has not always been the case. They are seeing this happen by clicking update, resolve, or close incident. Any...
I have an Import set via which I am trying to import the data into the alm_asset table, where I need to check that the Model Category is one of Computer, Printers, and Monitors.So, for that, I have written the On Before script and checked if not one ...
Hello,I have a requirement to order values on the VDI Pool name variable make application Windows 11(Win 11) appear at the top of the list. I have tried multiple ways to do this but nothing works. I am using the order field on a custom table and ...
Hello All,We have one email ID (for eg : abc@xyz.com) provided by our client, when we send email to that email ID , it gets receive in office 365. But it doesn't redirect to our ServiceNow instance.Any help would be appreciated .Thank you!
I had a requirement to restrict all the Incidents from the members of "Group A" except the incidents assigned to "Group A".I had written a query business rule and the rule is working without any issues. But now the issue is if the user from the "Gro...
Hi. Sorry - a beginners question. In order to introduce a Business Rule to prevent closure of a RITM if there are outstanding Approval Requests, we need our ITIL agents (role = itil) to be able to set the State of an Approval Request to "No Longer R...
How to set show only active RITM records in assessment metric questions - fliter condition or reference qualifier
We have a requirement copy Incident we have OOB UI action when we have copied the same function and use this as a button It is not working at all , can some one please guide me how do i fix this ?
Hi Team Below is the code working fine for article that passed 5days on valid to, and retire articles. But I want to retire all the articles if any one of the article met the valid to date condition 5days. irrespective of state they are and version....
