Hi Team, I noticed that in the request item table, I recorded a notification meant for the end user and one group, but it seems to be going out twice. Just wanted to bring this up so we can sort it out. Thanks for your help!
I have a requirement, On request table once the approval is approved then only ritm should be visible to the enduser, I was able to achieve this on client script it works fine on form but not on workspace
I have created my report for my teams. I included "work notes" and the report is in list format. The problem is that it includes all work notes for that ticket making the report very long making it several pages. I would like to only get the last wor...
I'm looking to add an SLA to Cases and Incidents involving the 'Vendor' field. I simply want to set 'Vendor' field is not empty to start an SLA (for Cases involving Vendor support). However, I do not see the Vendor field as an option to use to crea...
How to fetch list collector variable values using flow, based on values selected in list collector it should check list collector values and it should trigger approvals, based on combinations selected in list collector variable.
I have a requirement, based on values selected on list collector field, we want to show values in another list collector field on catalog form.
Dear all, I have a question on ServiceNow Jira integration. We got a requirement from client , there is one resolution team who works on incident tickets in ServiceNow . Most of the incident they will resolve if they are straight forward , for few in...
Hi all,I am new to integration. Our client have one requirementsEnable bidirectional sync between SNOW records +ADO allow for-1)Creation of an ADO task directly from a SNOW record, without needing to duplicate the effort between both system.2)Bi-dire...
Hi, We have trying to implement Jira Integration in ServiceNow using Jira Spoke. In Flow we are using create issue action and while setting additional field values we are facing below error for one field value.Error:Can not deserialize instance of ja...
Hello Everyone,I want current username of logged in user through Glide System.RegardsAnkul
Hello,I am working on a scoped application where I published a catalog item. Then now, I would like to modify the catalog item. After editing in the catalog builder and submitting it, the state goes from checkout to publishing then back to draft agai...
Hello All,I am trying to create an authorized change by configuring OOB process but I couldn't be able to open any unauthorized change.I have made the changes on CI but it's not working.Basically, I have to implement an OOB unauthorized changes proce...
Good Afternoon, I am trying to add text to the short description on a record producer. It is a combination of some static text and the value of a a variable on the record producer and I am having a bit of trouble. The short description should display...
Hi Team,I have requirement that when I search with the non existing record in the portal it should give an info message and with link to the incident list. Please help me with the requirement. Thanks in advance.
Hi All, Getting the below error for non-admin users in a custom workspace homepage. Can anyone know how to give access to avoid this error. Thanks, in advance.
