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How to Check attachment attached or not on submit client script

Hii All  i need to check attachment has attach or not by using on submit client script  like i  make one catalog item in that i want to check that this catalog item has attachment or not  i try many thing but no luckyour help highly appreciated thank...

dheeru_1994 by Tera Contributor
  • 2801 Views
  • 10 replies
  • 1 helpfuls

Resolved! Notification

Dear folks,can you help me how do i achieve below requitement of notification  'Hello <user>'We have completed your request number sdCould you please verify..."include app URL?

pramn by Kilo Sage
  • 1120 Views
  • 1 replies
  • 1 helpfuls

Cancel RITM Without Filling in Fields

Hi, I'm trying to modify our "Cancel RITM" UI Action so that it doesn't require agents to fill in mandatory fields. I haven't been able to find a solution, does anyone know if this is possible?

Can't upload application to on-prem instance

Hello,When trying to upload an application to my on-prem instance on the Application Manager I get this message: "Unable to upload application: Decrypted content file not found". I previously uploaded the relevant PKCS12 Key Store certificate to the ...

RonAlmog by Tera Contributor
  • 2413 Views
  • 1 replies
  • 1 helpfuls

How to create SCTASK for each RITM in flow

Hi, I have created a flow for creating three RITM's on one request and mapped to the respective groups but here i want to create one SCTASK for each RITM that means one RITM under one SCTASK and 2nd RITM under one SCTASK and 3rd RITM under one TASK.I...

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mania by Tera Contributor
  • 1981 Views
  • 6 replies
  • 1 helpfuls

Send Attachments from 1 record to another

Hi All,I have a requirement where I need to send attachments from one record to another. For example, when I create an incident from a case, I want to transfer the attachments from the case to the incident at the time of incident creation or during u...

Vamshi_ch123 by Tera Contributor
  • 1214 Views
  • 2 replies
  • 0 helpfuls

Resolved! What to extend to make a table to store list data

We want to store a few lists in ServiceNow tables, which have simple data, is there some table we can extend to do this so we don't consume a custom table?List Name, Attribute 1, Attribute 2, Attribute 2, ... Attribute 10We have at least about 3 of t...

VL10 by Tera Expert
  • 1169 Views
  • 2 replies
  • 1 helpfuls

Resolved! Workflow activities are getting executed twice

Hey Community, I am facing a weird issue in my workflow. Whenever the flow is triggered the activities after an if flow gets executed twice as I could see updates happening twice on the record. Can u help me or guide me what is happening over here? T...

SnowUserDev by Tera Contributor
  • 1892 Views
  • 4 replies
  • 1 helpfuls

Multiple Sub Workflow

I'm working on a catalog item that has a total of 3 workflowsPrimary Workflow (Approval), Workflow "A" and Workflow "B"In the Primary Workflow there is an If actionIf answer is True then use Workflow "A"If answer is False then Workflow "B"When I test...

John H1 by Tera Guru
  • 773 Views
  • 3 replies
  • 0 helpfuls

Bundle Catalog Item

What is the best method to use to bundle catalog items together .. like a PC and an Monitor item? So when a user selects an item all the child stuff comes along with it?

Resolved! Set up 301 and 404 Redirects For Retired Knowledge Articles

Hi Community members, As per below URL, we have new feature in Tokyo for knowledge: Ability to set up 301 and 404 redirects for retired articles. https://docs.servicenow.com/bundle/tokyo-servicenow-platform/page/product/knowledge-management/concept/c...

Manal  AQUIL by Tera Contributor
  • 5185 Views
  • 17 replies
  • 6 helpfuls