Automatically Create RITM using Workflow (CARTJS)

[anvitha ash]

Hi, 

We have a catalog item (lets say name as: "Assets")  with 2 variables

1. requested for

2. category  (type: select box) with 2 choices

•         choice1: AWS
•         choice2: Hardware

when "AWS" is selected it should trigger a catalog item(called AWS Request) and autofill the values from Asset from to AWS Request form and generate a RITM automatically using workflow

var ccart = new sn_sc.CartJS();

var newItem = ccart.addToCart({
"sysparm_id": "33af1a38dbffccd054ce3e5f9d9619b3", // AWS catalog item sys_id
"variables": {
"v_new_hire_name": "jdaf1a74dbfrnhdo8fce6t2f9d60h6yu", // Sys_id of user(static value), i need dynamic value here
}
});

var checkoutInfo = ccart.checkoutCart();

with static value it is working fine as expected, but requirement is requested for should be dynamic and it should be populated from "Asset catalog item"

[Anil Lande]

Hi,

I believe you need to change it like below in your workflow script.

if(current.variables.category == 'aws') { // use name of variable and choice value as per your configuration
var ccart = new sn_sc.CartJS();
var newItem = ccart.addToCart({
"sysparm_id": "33af1a38dbffccd054ce3e5f9d9619b3", // AWS catalog item sys_id
"variables": {
"v_new_hire_name": current.variables.requested_for, // use correct name of requested for variable
}
});
var checkoutInfo = ccart.checkoutCart();
}

Replace correct variable names and choice values in above script.

[anvitha ash]

Hi @Anil Lande ,

I tried with 

"v_new_hire_name": current.variables.requested_for, // replaced with my variables

It still not working...filed is still getting empty

[Anil Lande · Accepted solution]

Try below:

"v_new_hire_name": current.requested_for.toString(), 

[anvitha ash]

@Anil Lande ,

Thanks now it's working