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Backend operations doesn't work for request which is submitted by enduser without roles

Nivetha23jay
Tera Contributor

Hi there,

I have one requirement where if a enduser without any role submits a ticket then the scripts or configuration associated with that record should work, kindly let me know how to achieve it 

1 REPLY 1

JenniferRah
Mega Sage
Mega Sage

That's basic functionality. Can you elaborate on what exactly is not working that you want to get working?