Background script

[Sandeshyadav]

How to enable the scope selector in the background script. I am currently only able to see the global scope in the scope selector

[Nishant8]

Hello @Sandeshyadav , Could you verify whether you have created any scoped application in the instance, as scope of the applications which were developed on that instance are available here. 

Please refer:

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0863463

Regards,

Nishant

[abirakundu23]

Hi @Sandeshyadav ,
Do you have any scope applications in your instance ? Please check attached screenshot as your references.

Follow thread : https://www.servicenow.com/community/developer-forum/background-script-shows-only-global-scope-on-te...

Please nark helpful & correct answer if it's worthy for you.

[prajaktakha]

Hello @Sandeshyadav ,

Global and Custom Scopes: This picker lets you choose the global scope or any custom application scope created directly on that specific instance (e.g., custom applications prefixed with x_).

I have custom Demo app so I can choose my application in BG script as Below:

The native dropdown selector deliberately omits certain application scopes to maintain security and baseline integrity

If you found my solution helpful please accept the solution and mark it as Helpful.

Regards,

Prajakta 

[HarishKumar6668]

Hi @prajaktakha,

Please refer to the ServiceNow articles below for details on why an installed scoped application from a repository does not appear in the Background Scripts scope selector:

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0751600 

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0863463

The available options are to either create and run a Fix Script or create a Cross-Scope Privilege record.

I hope this helps! If this resolves your issue, please consider marking this reply as Helpful or Accept as Solution.

Regards,
Harish