Best Practice to Create multiple hardware assets in ServiceNow

Surendra Poosa1
Kilo Expert

Hello All,

What is the best practice to create assets specifically multiple assets?

1. Using the form view - we can only create 1 asset at a time.
2. Using the list view - by default this option is not available. I have tried to modify the list control and ACL to enable this but the challenge I am facing is that the associated CI is not created as the business rules do not work on list views.

3. Does the SNOW admins receive an excel on a periodic basis to upload assets into the asset table?

How do ServiceNow customers handle this type of scenario to create 10's or 100s of assets at the same time?

Thanks in Advance

5 REPLIES 5

Bob

curious to know where you landed on this topic of importing new assets (or bulk updates to assets for that matter)