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How to add a email address to the watchlist

Hi All,   I have requirement to add a email address to the existing watch list Via workflow In the Catalog item there is a Reference Field, where it is mapped to watch list in the RITM from the workflow, In addition to the mapping I need to add one m...

Kamali3 by Kilo Contributor
  • 1631 Views
  • 2 replies
  • 0 helpfuls

Resolved! How to add multiple emails in CC in Email script

How to add multiple emails in CC in Email script? will below code work? please fix it if it is wrong script.. var getNumbers = event.parm2.toString(); var addALLEmails=[]; var gr = new GlideRecord('incident'); gr.addEncodedQuery('number...

Sathwik1 by Tera Expert
  • 1773 Views
  • 5 replies
  • 4 helpfuls

Resolved! Client Callable Script include issue as script filter in reports

Hi All,   We have a requirement to generate report to revoke ITIL licenses of users. in that report the conditions are Logged in at or before Last 30 days. Few Exception Users & Few Exception Groups.   I created a report on sys_user table To get dat...

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yashu1995 by Kilo Guru
  • 1265 Views
  • 3 replies
  • 2 helpfuls

Resolved! Invalid SELECT Sql Statement on External Indicator

I am trying to create a simple external indicator to add a count to a dashboard in PA, but when I Test the Collection I am receiving an "Invalid SELECT Sql Statement" error.  I have tried every version I can think of to get the SQL to work including ...

SBratcher by Tera Expert
  • 807 Views
  • 3 replies
  • 0 helpfuls

Resolved! Ui action condition check

Hi All   Can some one tell what this condition all about?it in ui action   (new GlideRecord(current.getTableName())).canWrite() && RP.isOneToMany() && !RP.getListControl().isOmitEditButton()  

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jobin1 by Tera Expert
  • 1397 Views
  • 5 replies
  • 0 helpfuls