Best way to achieve auto population of priority on RITM based on variable value from a catalog form.

[Swati36]

Hello!

I have a catalog form where based on 3 variables I would like to auto populate the priority of a request ( RITM ) once the request is submitted as below - 

I am thinking of creating a Before Insert Business rule for it. But I would like to know if there are any other better / optimized ways to achieve it.

Thank you!

[Ankur Bawiskar]

@Swati36 

you can either create a custom table to hold those mappings and simply in before insert business rule determine the priority

OR

use IF else logic in business rule and set the priority

If my response helped please mark it correct and close the thread so that it benefits future readers.

[Priyankagupta]

@Swati36, Since it's a catalog form instead of creating a Business Rule, you can configure Flow Designer to update the priority based on the selected variable values.

Please consider marking my reply as Helpful and/or Accept Solution, if applicable. Thanks!