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BMC Helix to ServiceNow Integration

Nisha B
Tera Expert

We have requirement to integrate ServiceNow with BMC Helix for ITSM module.

1) When ever incident created in BMC Helix it should e-bond to ServiceNow. How we can integrate this?
2) If the incident created at BMC Helix is in Spanish language so when it comes to ServiceNow it should translate to       English language. If we are sending payload from service now so it should go in Spanish language , means Auto translation should work. Is this can be implemented in service now means achievable at Service now end.

 

Thanks and Regards

Nisha 

2 REPLIES 2

Ravi Kand
Tera Contributor

Hi Nisha,

 

Would you able to build integration BMC Helix to ServiceNow?

Please provide information if you have any.

 

Thank you,

Ravi

gukochar
Tera Contributor

Hi Nisha were you able to build integration BMC Helix to ServiceNow?, We have similar use case. 

Please give me insights if we know how to setup this integration and is there any OOB spoke available.