Building a Datawarehouse using Service Now

callmatkarna
Kilo Contributor

Hello Friends,

I need to build a DWH to store all incidents which are raised and updates done on already raised incidents. And then export them to a csv file for DWH. In sys audit table i only see ID , Table , Load time . Old Value , New value.

Is there any way I can get full set of record , i.e. all fields of an Incident . Not only old value new value while exporting data from Table.

Please help urgently.

Maddy

5 REPLIES 5

mromm
Kilo Explorer

We are using SnowMirror. It is perfect as a data replication from ServiceNow tool, ready for enterprise. I can provide more customer feedback as needed.