Building a Datawarehouse using Service Now
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‎04-15-2014 03:13 AM
Hello Friends,
I need to build a DWH to store all incidents which are raised and updates done on already raised incidents. And then export them to a csv file for DWH. In sys audit table i only see ID , Table , Load time . Old Value , New value.
Is there any way I can get full set of record , i.e. all fields of an Incident . Not only old value new value while exporting data from Table.
Please help urgently.
Maddy
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‎12-09-2014 03:34 PM
We are using SnowMirror. It is perfect as a data replication from ServiceNow tool, ready for enterprise. I can provide more customer feedback as needed.