Complete change risk assessment in ATF
As part of ATF im trying to complete the risk assessment for change. I have used the custom UI and retrieved the components and set them but I get this error. Can anyone advise?
Forum Posts
There is weekly scheduled report has been set up which will share the file in Excel format, but
There is weekly scheduled report in list view, has been set up which will share the file in Excel format, but from past two weeks it is sending in PDF form. All the configurations has been set up for Excel but don't know why it is sending in PDF form...
Resolved! Unable to view the Executed Flow
Hello all, I have created a flow in flow designer in my PDI. and now whe I open the flow and go to executions, it is giving up me this message.'I also modified the Value in the above system property to "Full".and also in Flow Reporting Settings Bu...
Auto-Close Tasks within Business Hours With GlideSchedule API
Have you ever wanted to automatically close tasks in ServiceNow only after a specific number of business days, based on your organization’s working hours and holiday schedule? In this blog post, I’ll walk you through a real-world script I built to au...
ATF failing on Delete UI Action due to confirmation popup not handled
Hi, Issue:I have a Delete UI Action in a scoped application that works perfectly when executed manually. When the user clicks the Delete button, a confirmation popup appears, and the record deletes only after clicking OK.Problem in ATF:When running A...
Resolved! how to show a field message when particular value selected on variable of catalog ?
Hi , I have below catalog with mentioned select box type variable . I want to show a field message when " add" is selected on that variable . I have tired the below Onchange catalog client script but couldn't get the result .Please suggest what chang...
User is active without uer ID in ServiceNow
Hi EveryoneWe have encountered an issue where certain users in ServiceNow are marked as active but do not have a corresponding User ID populated. As part of our provisioning process, we typically reference the User ID before proceeding with account c...
Need Help Adding a Date Picker Filter to Dashboard Reports Based on Ticket Created Date
Hi All,I have a requirement to add a Date Picker Interactive Filter to a dashboard in ServiceNow.Here’s what I need help with:- I want to filter the report data on the dashboard based on the Created Date field of the tickets.- The Date Picker should ...
Multiple RITM for Single Request
Hi Team, We have created catalog item along with workflow. We have used list collector for Requested for variable. How to create multiple RITM if requestor is selecting more than 1 user name in the Requested for variable. Kindly help me on this.
Resolved! Behavior of CMDB-based alert grouping
I'd like to know more about Event Management.I'm creating CI relationships, generating alerts, and grouping alerts based on the CMDB,but it appears that a primary alert is being created automatically.I'm hoping that the alert status will recover and ...
Differentiating at Quick Glance Mentions in Service Operations Workspace?
When using the mention functionality it is difficult to tell right away if someone executed the function correctly. If someone types @Name instead of clicking the person's name from the dropdown it looks the same and we can only tell if we check the ...
after all iterations, needs to update RITM closed complete
There are 1 to 15 iteration/subflow calling, after this subflow calling want to update RITM close complete, as per present set up its updating prematurely, that means without completing all iterations its updating closed complete
Server side script
Which one of the following is NOT a method used for logging messages in a server-side script for a privately-scoped application? A. gs.log()B. gs.error()C. gs.warn()D. gs.debug()
Resolved! Platform Analytics
Hello we are currently on the Yokohama release. Is the platform analytics version of the CIO dashboard available for Yokohama? I was told to get it from the store, however, I only see the Zurich as the available version in the store.
Resolved! Difference between Emergency Change and Urgent changes(Expedite)
Hi anyone can explain with general examples for Difference between Emergency Change and Urgent changes(Expedite)?
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