SpoilerHi,Is it possible to restrict access of members of Task Boards so that "Delete" function can not be performed by everyone rather by only restricted members?Few lanes has been deleted by members accidently and we want to restrict the delete lan...
Hello all, I want to make the 'Attached Knowledge' and 'Incident Task' related lists available on the incident form After I create a new incident record. These related lists become visible only after I add a knowledge article or create a new incident...
Hello All, I want to hide a 'Create change request' button on the service operation workspace for the incident record.I did try to deactivate using UI Action but did not work.Please see attached picture.Thanks.
Hi everyone,I got one requirement where I have to create "print" button inside email body of the notification which should print the whole email content along with template whenever user click on that.
Hi Everyone,we have a Variable set to capture Requestor details hidden in the Catalog Item view and displayed in RITM and Task.we are making a glideAjax call on the catalog client script defined on Variable set, send the details back of loggedin user...
What is the best UX format to use for lists and forms? Thanks in Advance
Hi, When I use outlook actionable messages for surveys, the embedded survey will "override" other information in that notification. For instance, I would like information on an incident or Case to be included in the notification with the embedded sur...
Hi , Need help here.I have two variables in cat item,1. Name of users for the initial app deployment - (list collector refers to sys_user table)2. Nominated UAT Testers - list collector (made visible only on task view)Can we set Nominated UAT Testers...
I've created a new record producer, and instead of scripting the values to populate the fields on the incident, I created a flow in Flow Designer to it. The problem I'm having is, how do I attach the flow to the record producer. Catalog task has a ...
This is the OOB workflow. I deactivated it then tried to activate this,it is showing disabled
I have a requirement to give 5 variables as checkbox under a label named " enviornment" and this label and checkboxes should be visible only if request type is "add".Selection is mandatory for the checkbox.below are the variables summaryrequest type ...
Hi All, How can we parse nested JSON? I tried it as below, it shows '[object Object],[object Object]' var request = new sn_ws.RESTMessageV2(restMessage, restMethod); for (var p in params) { if (p == "returnObj"){ req...
Hello, Using standard Record Producer we have the ability to script the assignment group for records created. How do we acheive this when using Catalog Builder and Record Producers? Using Catalog Builder Record Producer I can define a Destination for...
As listed in the title, we’re running into consistent challenges recovering IT assets from remote and hybrid employees during offboarding. We’re using ServiceNow for our offboarding workflows, but there seem to be some gaps when it comes to physical ...
Has anyone implemented Devops Change velocity ,can anyone help me with step by step details
