Burndown Chart in Agile Board not working as expected

[SN_Learn]

Hi All,

In the agile board > Sprint planning, If I will click on Sprint and scroll down to related link named 'Burndown Chart' and click on it. It is showing the chart but half of it is not visible. Please see the screenshot below for reference:

I have checked the UI action named 'Burndown Chart' and UI page 'scrum_burndown' and increased the height and width but that didn't help.

Could anyone please provide some ideas? Thanks.

#SPM #AgileBoard #Agile2.0

[Slava Savitsky]

I don't think that the chart is meant to be displayed in the popup. Navigate to the Sprint Dashboard to view it instead.

[SN_Learn]

Hi @Slava Savitsky , Thanks for the response.

Unfortunately the plugin required for that dashboard is not free and include fee subscription.

'Performance Analytics Content Pack for Agile 2.0' 

[Slava Savitsky]

Whether it is free or not, depends on your subscription. Actually, if you already have Agile Development 2.0 plugin in use, it would be strange to require an extra fee for Performance Analytics Content Pack for Agile 2.0 plugin. But it is always best to check with your ServiceNow account manager to be on the safe side.

[SN_Learn · Accepted solution]

After multiple attempts to set the width and height in UI page 'scrum_burndown', I was able to fit the chart into the dialog window:

<?xml version="1.0" encoding="utf-8" ?>
<j:jelly trim="false" xmlns:j="jelly:core" xmlns:g="glide" xmlns:j2="null" xmlns:g2="null">
    <style>
        #burndownChartFrame {
            text-align: center;
        }

        #burndownChartFrame iframe {
            border: none;
        }
    </style>
    <div id="burndownChartFrame">
        <iframe height="450" width="545" scrolling="no" src="$scrum_burndown.do?sysparm_nostack=true${AMP}sysparm_burndowntype=${sysparm_burndowntype}${AMP}sysparm_recordsysid=${sysparm_recordsysid}" />
    </div>
</j:jelly>

Output: