Business Service Maps

[srirao]

Hi

Trying to understand how the business service maps work.

We do not have Service Mapping or Discovery or Service 360 or Service Watch. Are these paid subscriptions?

Can I still create Business Services and manually related application and infrastructure CIs to the Business Service without Service Mapping or Discovery?

Thanks

[Deepak Kumar5]

Those are paid services.

You can add in Child-parent relation in Relationship and use BSM map to view.

[srirao]

Thanks Deep dddkkk

If I have to use an external Discovery and Dependency tool and import the relationships into CMDB, I am sure I will still be able to see those relationships using the "Dependency View"?

[Deepak Kumar5]

Correct.if all these thing defined in SN.

[hmartin]

I am trying to create a business service manually, but must be doing something wrong (Helsinki version).   Here's what I've done:

I have two assets, both of which are servers.   One is an app server and the other is a database server.   Adding the app server to the business service was straightforward as I added the asset directly with a "Runs on" relationship.

For the database, I tried to build this out more by creating the following additional CIs:

A "database server" (Database CI)

A "database instance" (Database Instance CI)

A "database" (Database Catalog CI)

The database catalog CI has a field for the database instance CI, which I filled in.   When I view the database instance CI, I see the database catalog CI under the "MSFT SQL Catalogs" section of the instance CI, so all looks good here.

On the database server CI, I "edited" the Relationship section to create a relationship to the database instance CI.   The database instance CI appears in the Relationships section of the database server CI, so all looks good here.

Finally, I add the database catalog CI to the business service with a "depends on" relationship.   The hope was that the relationships up to the database instance and database server would be reflected on the "Dependencies Map," but all I see is the directly connected items - the server and the database catalog CI.   Clicking Load More or any other context menu items does not help.   Any thoughts on what I'm doing wrong?

Also, I'm not sure how to relate the database server asset to the database server CI.