Hi Team, I am configuring SSO for my instance using OKTA following a step by step video from you tube https://www.youtube.com/watch?v=8uAh7Cyb59w, however I am again and again getting stuck at Provisioning step where we need to enter the admin crede...
Hi Everyone,How to hide auto-generated numbers in the BAR chart report?Please find the screenshot below. The highlighted yellow colored numbering should be disabled,is there any reporting property or setting there on the core UI report view
create notification P1 or P2 or the priority changes to P1 or P2
I have setup a stockroom and assigned a manager (and the manager has an email address) I have added an item into the stockroom. Then I have setup a stock rule for the item with a Threshold = 0 and a Restock Option = stock room So now there are 0 in s...
ServiceNow Yokohama release is now available on PDI! This marks the 37th release by ServiceNow, and I'm bringing you the 37th feature & update from it! Let's learn and grow together! Stay tuned for exciting insights! https://youtu.be/3TEpUBiEiQ...
How to add a Attachment in variable in the service request, if i am selecting in laptop ,automatically word document needs to populate and user can down load and fill it to upload how to get it in service request i have a drop down in request form an...
created Group1 using the Create Group AD Spoke. How can I set Group2 as the parent of Group1 using the AD Spoke.
How can we find out which template they have used in the knowledge article? in the list view or anyother way where we can find it out which template they have used
Hi All, We would like to make all fields read only on the agent workspace. I manage it with a ui policy, but it does not work for the related list. What I did: But on the related list, all fields are editable and not read only: Can you help? T...
Hi, I am trying to execute a schedule job in ATF through below Test Steps -1. Record Query on table - Scheduled Job [sysauto]2. Open an existing record in table - Scheduled Script Execution [sysauto_script]3. Click a UI Action 'Execute Now' in table ...
Is it possible to create a custom role and change the incidents that are displayed depending on the group that has been assigned the custom role?I want to control the incidents that can be viewed by the custom role. Is that possible? I have created a...
Hello Community, I am implementing subcategories for my incident records. I got all the dependencies mapped and it all works great but only on the backend. On the actual incident form itself I want the 'subcategory' field to only display choices base...
Is there a way to link one or more specific knowledge articles to an incident/task based on the CI that is selected?
I want to delete a user account but im getting an error saying Deleting Chris Coveyduck is not allowed because it is referenced in record Scheduled execution of HSBC Sitecore Incidents within the Scheduled Job table. can anyone help me how to delete ...
I am trying to fetch files from SFTP Server (via Mid Server) and attach them to a particular Data Source in ServiceNow. I am using the "SFTP Step - Copy Files to this Instance" https://www.servicenow.com/docs/bundle/xanadu-build-workflows/page/admini...
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