Queue issuance
is the issuance of the 'Q number' to users in ServiceNow's Walk-up Experience an 'out-of-the-box' feature or a 'custom build' feature.
Forum Posts
Resolved! Allowing itil users to create standard change proposal
I am trying to allow itil users to create standard change proposals. I added the acl for it, and the new button is still not showing up on the change proposal table. Can someone do guide me on what should i configure to let the itil users create prop...
How do I add a fields that are only visible to fulfillers not customers in catalog item?
I need to add fields that are visible to fulfillers and not customers in catalog item?
When we use getXML over getXMLAnswer ??
Performance wise and code wise community is suggesting to use getXmlAnswer when we are just depends on answer but most of the cases are same in terms of requirements I have seen. so in which cases/business scenarios where we are compelled to use getX...
Decimal field throwing an error
Hello AllWe've one decimal type field on form, and when Swedish (Language) user tries to submit the form it through the error like: Ogiltigt decimaltal Note:1. Except Swedish, No users are facing this kind of error message. 2. None of the script incl...
Resolved! Remove group by and sort options from list context menu for a specific role
Hi, I want to remove group by and sort options from list context menu for a specific role. How can I do this? Thanks
Instance Issue
I have facing issue with PDI i will try to login but it's showing "The instance is offline. Please check again in a few minutes." from the last three days. I will attached the screen shot for reference puepose.
Delete CI records through Fix Script
I've around 750 CI records which were created mistakenly in cmdb_ci_computer table instead of cmdb_ci_computer_peripheral table. So, I would like to delete those duplicate 750 CI records available in cmdb_ci_computer table through Fix Script only. Ho...
Need to calculate the duration of approval time
As a user of the AFE process I need the ability to track how long each approver takes to approve at their approval level.I also need the ability to track the total amount of time that AFE has been in the approval process.(Might be able to use the app...
Affected Contact shows empty and Requestor shows empty
I have this issue that affected contact , and requestor fields is showing empty but in the lower environment is is populated map field Opened By to Requestor and Requested for to Affected Contact on task table so that reporting is easier. As of the m...
Resolved! Getting error "Insufficient rights for creating new records:"
Hello Support, Our Production instance was cloned into the Testingenvironment. Since then have been gettingInsufficient rights for creating new records: com.glide.processors.soap.SOAPProcessingException: Insufficient rights for creating new records:...
what is the use of send credentials in O-auth application registry?
May I know how the each option help us in doing outbound integration with 3rd party with ServiceNow?
UI Action to link REQ with Interaction
I have a requirement to create a custom UI action called "Create Request" button on 'Interaction' record. upon clicking on 'Create Request' button the following action should happen. 1. It should be redirected to the catalog item page in service po...
How many of you are using 'Unauthorized change detection'? How matured is it today?
How many of you are using 'Unauthorized change detection'? How matured is it today?https://www.servicenow.com/docs/bundle/xanadu-it-service-management/page/product/change-management/concept/unauthorized-change-request.html Couple of years back we saw...
Which tool is typically used by a catalog manager to administer and configure the service catalog?
Which tool is typically used by a catalog manager toadminister and configure the service catalog? (Choose 2answers)A. Employee CenterB. ServiceNow UlC. Change Landing pageD. Catalog IJIE. Catalog Builder
| User | Count |
|---|---|
| 31 | |
| 16 | |
| 10 | |
| 10 | |
| 10 |
