Business Stakeholder and Global Search

[cgreen2]

Hi,

We have a number of users who we have transferred from a Fulfiller to a Business Stakeholder licence (as they are primarily read only users).  However when they user the Global search doesn't return any results.

For example if you search for name (inc their own) in the global search it returns zero results (this isn't the case when a fulfiller licence is assigned) - it does however let you search for an individual item.

Thanks

[Tanushree Maiti]

Hi @cgreen2 

1. Add the role Business stakeholder in system property :glide.ui.can_search 

  Refer: https://www.servicenow.com/community/servicenow-ai-platform-forum/global-search-option/m-p/3361445

This post is just for FYI. : Fulfiller to Business Stakeholder 

[cgreen2]

HI Tanushree,

Thanks for replying, i've checked and the Business Stakeholder role is already listed:

Is there anything else i need?

Thanks,

[AryanSingh]

Did you find any solution?

I am having the same issue.