By selecting the Opened for I want to Auto populate Contact number by using the Sciptinclude

kranthi2 · ‎11-30-2023

Hi,

i have used the below script with contact number modifications but it is not working as expected. hence contact number is not populating

please find the below mentioned Screenshots for the same.

Please help me out if i can do any modifications in the script.

Thanks,

Voona Rohila · ‎11-30-2023

Can you keep a log in your client sript and script include and see the value of contactnum

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Kind Regards,
Rohila V
2022-25 ServiceNow Community MVP

kranthi2 · ‎12-01-2023

I kept the log message as well even it is not working.

Voona Rohila · ‎12-01-2023

Hi @kranthi2

Looks like the script include few lines are missing,

Check sample one below:

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Kind Regards,
Rohila V
2022-25 ServiceNow Community MVP

Voona Rohila · ‎12-01-2023

Validate this @kranthi2

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Kind Regards,
Rohila V
2022-25 ServiceNow Community MVP

dhanu3 · ‎11-30-2023

@kranthi2 As mentioned by Danish, please make your client script UI Type as All. And check