By using historywalker how to get the previous state of the record

[Krishan]

My requirement is 2 senarios we have 

1. When incident state change from NEW to awaiting info when I click on RETRIEVE button , the incident should set back to NEW state. 

2.When incident state change from Inprogress to awaiting info when I click on RETRIEVE button , the incident should set back to Inprogress state.

For RETRIEVE button we need to get the previous state by using Historywalker 

[Narsing1 · Accepted solution]

Hi,

Please go through with the below Article.  It has examples.  

Please Mark it as correct answer if it helps you.

History Walker Examples

Thanks,

Narsing

[Krishan]

Very informative thanks for the quick response. It will really helps!