By using the ATF i want to click a model button of OK in problem form
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05-05-2025 05:50 PM
Hi,
By using the ATF i want to click a model button of OK in problem form as mentioned in the below screenshot:
If i click the Fix button then this pop up is displaying please help me out which ATF test step can i use to click on OK
Thanks
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05-05-2025 10:02 PM
at which step it's failing?
Since it involves custom UI step you will have to perform it couple of more times and then see
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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05-05-2025 10:11 PM
Hi
step is success but it is not clicking that OK button.
It is moving to the next step but Ok button is not clicking even though it is moving to next step.
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05-05-2025 10:34 PM
Make sure that the modal dialog is fully loaded before attempting to click the "OK" button. You can try adding 'a wait step' to ensure the modal is visible and ready for interaction.
If my response helped, please mark it correct and close the thread so that it benefits future readers
Regards,
Mohd Arbaz.
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05-05-2025 11:46 PM
Hi @mohdarbaz
yes, even i have increased the time limit as well still it is not clicking that OK button.
can you help me out how can we add the wait step ? because i don't see that step
Thanks
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05-05-2025 11:08 PM
I tried it several times but it doesn't fill those 2 text area in the UI page
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader