By using the ATF i want to click a model button of OK in problem form

kranthi2
Tera Expert

Hi,

By using the ATF i want to click a model button of OK in problem form as mentioned in the below screenshot:

kranthi2_0-1746492497455.png

If i click the Fix button then this pop up is displaying please help me out which ATF test step can i use to click on OK

 

Thanks

 

16 REPLIES 16

@kranthi2 

at which step it's failing?

Since it involves custom UI step you will have to perform it couple of more times and then see

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

Hi

step is success but it is not clicking that OK button.

kranthi2_0-1746508239036.png

It is moving to the next step but Ok button is not clicking even though it is moving to next step.

 

 

Make sure that the modal dialog is fully loaded before attempting to click the "OK" button. You can try adding 'a wait step' to ensure the modal is visible and ready for interaction.

 

If my response helped, please mark it correct and close the thread so that it benefits future readers

 

Regards,

Mohd Arbaz.

 

 

Hi @mohdarbaz 

yes, even i have increased the time limit as well still it is not clicking that OK button.

can you help me out how can we add the wait step ? because i don't see that step 

 

Thanks

@kranthi2 

I tried it several times but it doesn't fill those 2 text area in the UI page

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader