By using the ATF i want to click a model button of OK in problem form
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05-05-2025 05:50 PM
Hi,
By using the ATF i want to click a model button of OK in problem form as mentioned in the below screenshot:
If i click the Fix button then this pop up is displaying please help me out which ATF test step can i use to click on OK
Thanks
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05-05-2025 11:48 PM
I have used the Set field values step which is working fine. But still i want to click on OK button so that it will move the status to Fix is in progress then it will move to the further steps
Thanks
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05-05-2025 11:51 PM
so try with the different buttons you see in the Retrieved components list
it should be one of those.
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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05-06-2025 12:05 AM
Sure, let me try with other buttons as well.
Still i have a question Do we have any specific which needs to be Set
Thanks
Thanks,
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05-06-2025 12:10 AM
you need to check 1 by 1 each button and see which one works
Even if it works this time, it doesn't guarantee it will work in future upgrades as that modal is OOTB and may change if ServiceNow adds something to it.
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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05-06-2025 12:14 AM
Got, it. do we have any alternative for this kind of requirement.
Because every time upgrade or patching is happened then i need to run all the ATF tests which are created.
Not only my self my users are also going to run those ATF's, in this case which is the best solution i can provide to my client.
Awaiting for your response.
Thanks