Hi, I want to know that when the notification "CAB Change Request Delegate added" is triggering? If when we fill the cab delegate field in the change request form or another way?
The "CAB Change Request Delegate added" notification is part of Out-of-the-Box (OOB) ServiceNow functionality and is triggered when the CAB Delegate field on a Change Request is updated. Here's a quick summary for clarity: Table: change_request Field: cab_delegate Trigger: Field update (from empty to a user value) Notification: "CAB Change Request Delegate added" Recipients: Typically the delegate or related stakeholders Mechanism: Managed via a notification record and possibly supported by a Business Rule or Flow Designer Flow
