Calculated Fields Documentation

seberly
Giga Expert

I haven't found any formal documentation on the wiki about calculated fields. Could someone please direct me to an article that I missing or are the plans to create an article for this?

Thanks,
Scott

7 REPLIES 7

CapaJC
ServiceNow Employee
ServiceNow Employee

@Brunno Santos I think calculated fields are still the devil encoded. If one of them only relies on other values in the same record, that should be even easier to maintain with a Business Rule instead.

 

Another recent example that cost a customer, Support and me too much time: a dotwalked calculated field in a list does not get its value calculated fresh on list render, so you can see a different value in the list vs. the form when you drill in. This is due to a rather important bit of performance optimization done for lists, turns out. Combined with an ill-advised i18n customization the admin had no way of knowing might be problematic, it was a bit of a mess to untangle if you didn't already know what was happening and why.

samurai2
ServiceNow Employee
ServiceNow Employee

@CapaJC I created a calculated field, and I have an issue that when updating the value, it is updated in the list(U16), but in the database view, it keeps the old one

I do not even see them on the platform anymore.   Btw I have personally broken whole SN platforms by trying to use Calculated Fields.