Can I use the default icon for catalog items?

[TY10]

I want to use the default items used on ServiceNow with icons for catalog items and categories.
Where are the existing icons stored?
And can I use it?

[Ankur Bawiskar · Accepted solution]

Hi,

Those are available in sys_attachment table.If you want to find an image in attachment table.right click on the image available in catalog items and click copy image url.In that url,u can see sys_id of that image.By using it,you can easily find that image in attachment table.

Mark ✅ Correct if this solves your issue and also mark 👍 Helpful if you find my response worthy based on the impact.
Thanks
Ankur

[Mark Roethof]

Hi there,

Take for example, out of the box "Apple iPhone 5". Copy the sys_id and look for it in the Attachments table [sys_attachment]:

Can you reuse this image? Yes, sure 🙂

There are multiple possibilities for this. I'm sharing 2 of them:

- Download that attachment and attach it to your catalog item;
- Duplicate the attachment and update the table_sys_id to the sys_id of your catalog item.

If my answer helped you in any way, please then mark it as helpful.

Kind regards,
Mark

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